Talk to us
Cosmopolitan Housing Association is committed to delivering high quality services. We take a positive attitude to all complaints, compliments and comments, as they offer us an opportunity to put things right and to improve our services for the future.
We welcome all feedback and would appreciate any complaints, comments or compliments you wish to make about our services or a member of staff. After all, we can only improve our service to you if we know what does work well and what doesn't work well. An important part of complaints, comments and compliments is monitoring the information we receive. We use this information to identify service improvements and to ensure any improvements are implemented.
We realise that in order to improve the services we provide to you, we must listen and let residents have their say. That's why we're working hard on making sure it's as easy for you to talk to us as it can be. Scroll down this page to read about becoming a Tenant Board Member.
TALK TO US
You can send us email feedback by using our handy online form, or you can send email directly to firstname.lastname@example.org. If you would like to telephone us then please call 0151 227 3716 (fax 0151 227 4991).
Please be aware that Cosmopolitan Housing Association may record any incoming or outgoing telephone calls as part of our commitment to providing excellent customer service.
TALK TO OUR STUDENT HOMES DEPARTMENT
WRITE TO US
Cosmopolitan Housing Association,