At Cosmopolitan we strive for excellence by trying to provide the best possible service to you.  Your valuable comments will help us do just that by helping us put things right and improve our service to you in future.

 

We need your feedback so we can:

 

We would appreciate it therefore if you could complete this 'Complaint Handling Survey' form.  This form allows you to give us feedback on the way your complaint was handled, and to give suggestions for improving the way we provide our complaints service.  By listening to your views, we can change and improve our services. An online version of the complaint form will be available shortly.  In the meantime please download a copy of the above form and return it to us at:

 

Cosmopolitan Housing Association

Cosmopolitan House

2 Marybone

Liverpool  L3 2BY

 

If you are unable to download this form please contact either Jeannie Murray on 0151 224 0320 or Chris Smart on 0151 224 0318  or e mail feedback@cosmopolitanhousing.co.uk.

 

Every returned form is important and will help us to improve.  Your feedback will help ensure that we continue to work to high standards and identify any areas of dissatisfaction.