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Talk to us : Complaints procedure
The Association has a policy which outlines how we will deal with all formal complaints.
There are three formal stages in our procedure.
They have been designed so that we can apply a fair, thorough and speedy solution to the matters you raise:
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Cosmopolitan Housing Association - Exempt Charity under Charities Act 1960 and 1992 Registered with the Housing Corporation (LH1298) and the F.S.A. (19012R) a charitable Industrial and Provident Society Part of the Cosmopolitan Housing Group - Website designed and co-managed by MELT creative studio. |